BE UNique | 100% BIO WASH COTTON| 180 GSM

**Damaged Product Return Policy (7-Day Window):**

 

We're dedicated to delivering top-quality products, but if you receive a damaged  T-Shirt, our 7-day return policy ensures a smooth resolution. Here's the process:

 

**Reporting Damage:**

Contact our Customer Service within 7 days of delivery, sharing your order number and images of the damaged product and packaging.

 

**Return Steps:**

Upon confirmation from us:

 

1. Securely pack the damaged t-shirt in its original packaging, including tags.

 

2. Ship it to the provided address using a traceable method (return shipping is covered).

 

**Refund or Replacement:**

After receiving the damaged item:

 

1. Choose a refund (processed to the original payment method) or a replacement (subject to availability).

 

**Conditions:**

This policy covers visibly damaged items upon delivery. The returned product must be unused, unwashed, and in original condition.

 

At JOURNEY, we value your satisfaction. For questions or assistance, contact Customer Service at 8129116813.